While we are a self-pay practice, we are happy to offer you options and coaching to navigate the document submission process with your insurance company, allowing you to receive reimbursement directly from them, which many plans offer.
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We have helped hundreds of clients through this process, and they report that it is generally very satisfying for them.
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You can do this independently or use our partner, Mentaya, who will effortlessly submit your claims for you.
Investing In Your Wellness
Three Billing Options
-If you want your superbills to be automatically submitted for you, you can create a profile with Mentaya, our partner company, which will do so on your behalf.
-You simply “set it and forget it” by creating an account here:
https://app.mentaya.com/patient/register
-Mentaya will send us a notification that you would like to have them take care of your superbill submissions, and we will start sending superbills to them to submit for you.
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-Mentaya will keep you up to date whenever a submission occurs, so you stay informed.
-Mentaya will take care of your superbill from there, including any rejections or resubmissions.
-Mentaya charges 5% of the superbill amount for this service.
Automatic Superbill Submission w/ Mentaya
-This option affords our clients complete and total confidentiality.
-If you do not want to seek insurance reimbursement, we do not need to provide a diagnosis to justify treatment, so you will not have a mental health diagnosis on your permanent mental health record.
-This option is also for those without insurance and who are simply paying out of pocket.
-For those using this option for confidentiality purposes, it is recommended that you do not use an HSA card to pay for your sessions.
Off The Record
-A superbill is the document that your insurance company needs to reimburse out-of-network services. We can email these to you after each session, monthly, or any other frequency you prefer for you to submit to them.
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-You will submit your own superbills according to your insurance company's instructions. We recommend calling your insurance to learn what those steps are. Typically, you upload the superbill to a website or email it to them.
-We recommend that you confirm your coverage and reimbursement rate before initiating care to be sure it works for you. You can call your insurance company to ask, use our widget below, or ask us to look into it for you.
-Watch this video for more details about submitting your own superbills:
DIY Superbill Submission
Why Are You Out Of Network?
We choose not to be affiliated with any insurance companies as in-network providers to streamline the therapeutic intentions with our clients. This way, we can provide the utmost confidentiality, and we have no obligations to anyone but our client regarding treatment practices. If you choose not to use insurance, you will have no mental health diagnoses on your permanent health record if that is your preference. In this model, we, as therapists, remain unencumbered by policies and procedures required of insurance companies that we believe distract from excellent client care. The balance of allowing you to use your insurance benefits without institutional clinical oversight maintains our focus on therapeutic strategies, client goals, and our professional growth as therapists, while also enabling you to enjoy the benefits of your insurance plan.
Rates & Cancelation Policy
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Our hourly rates are between $225-$300/ hour, with an average of $250/ hour.
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We offer a military discount for those insured by Tricare.
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We schedule 1.5 hours for the initial session and 55 minutes for each session thereafter, unless otherwise requested.
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If you need to discuss alternative payment arrangements to make therapy more accessible to you, please start that conversation with us. We are open to discussing alternatives!
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We have a 24-hour cancellation policy. Appointments canceled or rescheduled within 24 hours of the scheduled session time incur a 50% late cancellation fee, unless the cancellation is due to illness or unforeseen urgent circumstances.
As of January 1, 2022, we are required to provide information regarding your right to a good faith estimate (GFE) of expected costs by providers that do not accept insurance. Please click on the button below to learn more about the No Surprises Act and your rights. Because this document requires a diagnosis, we will provide this document to you once services begin but will email you your expected billing charges for the first appointment prior to meeting.Please contact us with any billing questions at (907)308-4018.